Formula Builder Disclaimer & Terms of Service

Last updated: 6/26/25

By using this formula builder tool ("Tool"), you agree to the following terms and disclaimers. Please read them carefully before proceeding.


1. Not Medical Advice – Important Disclaimer

·      The Tool and any content or formulas generated are provided for informational and educational purposes only.

·      The Tool is not a substitute for professional medical advice, diagnosis, or treatment.

·      Always consult with a qualified healthcare provider or licensed herbalist before starting any new herbal regimen or if you have questions about your health.

·      You use the Tool and any resulting formulas at your own risk. We are not responsible for any adverse effects or outcomes.

·      If you experience any symptoms or reactions, discontinue use and seek medical advice immediately.


2. AI Parser Accuracy Disclaimer

·      This Tool uses AI-powered features to interpret text, images, or voice inputs. These features are experimental and may produce inaccurate or incomplete results.

·      You are solely responsible for reviewing and confirming all herbs, quantities, and instructions before submitting your order.

·      Our in-house herbalists will conduct a final review before preparing your formula, but initial responsibility lies with you.


3. Pricing, Payment, and Final Sale Policy

·      Estimated Pricing: Prices shown in the Tool are estimates only. Final pricing may change after our herbalists review and validate your custom formula.

·      Final Sale: All custom herbal formulas are final sale and non-refundable. No returns, exchanges, or refunds will be accepted once an order is submitted.

·      Contact Information: You must provide accurate and up-to-date email and/or phone number so we can contact you about your order. We are not responsible for missed communications due to incorrect contact details.


4. Data Collection and Use

·      We collect and use your contact details (such as name, phone number, and address) for order processing, shipping, and fulfillment purposes.

·      We may also analyze anonymous or aggregated information from submitted herbal formulas to identify trending herbs, popular combinations, or usage patterns. This helps us improve our offerings and better serve customer needs.

·      We will not sell or share your personally identifiable information with third parties for marketing purposes without your explicit consent.

·      By using this Tool, you consent to this data usage for operational and analytical purposes as described above.


5. General Terms of Use

a. Acceptance of Terms

By using this Tool, you agree to be bound by these terms and any updates we may make in the future.

b. User Conduct

You agree to use the Tool only for lawful purposes and not to misuse it to create harmful, offensive, or unauthorized content.

c. Limitation of Liability

We are not liable for any damages, injuries, or losses resulting from your use of the Tool or the formulas created with it. This includes direct, indirect, incidental, or consequential damages.

d. Indemnification

You agree to indemnify and hold harmless our business, employees, and affiliates from any claims, demands, or liabilities arising out of your use or misuse of the Tool.

e. Governing Law

These terms are governed by the laws of the State of California, United States, without regard to its conflict of laws principles.


6. Contact Us

If you have any questions or concerns about these terms or your order, please contact us at:
Email: hello@khtherbs.com