Tariffs Notice 关税通知
Notice to Our Valued Customers In Regards to Tariffs
致我们尊贵的顾客
To our domestic customers:
As of April 10th, newly implemented tariffs have led to significant cost increases from many of our vendors — we have been notified of pending increases ranging from 20% to 150%. As we work to absorb and evaluate these changes, please understand that price adjustments on our products will be necessary. We are working through our inventory of a couple thousand items so we ask that you bear with us as we do so. We will strive to honor any orders that have already been made before the 10th.
We will also be evaluating vendors and changing stock of items to ones that are fairly priced. As a result of this, as we work through our extensive collection and customers order through our stock, we may see a shortage of items. We will notify you of any changes in product that we provide.
We remain committed to keeping any increases as fair and minimal as possible. It’s important to us that our customers continue to have access to our extensive collection of Oriental herbs and goods.
给国内顾客的通知:
自4月10日起,新实施的关税已导致我们许多供应商的成本大幅上涨——我们已收到通知,价格即将上涨20%至150%。我们正在努力消化和评估这些变化,因此我们产品的价格调整势在必行,敬请谅解。我们正在处理数千件库存商品,请您耐心等待。我们将尽力履行10日之前的所有订单。
我们还将评估供应商,并将库存商品调整为价格合理的商品。因此,在我们处理大量库存以及客户订购库存的过程中,我们可能会出现商品短缺的情况。我们将就任何产品变更通知您。
我们始终致力于尽可能公平地控制价格上涨幅度。对我们来说,确保客户能够继续购买我们丰富的东方草药和商品至关重要。
To our international customers:
Please be aware that reciprocal tariffs and customs duties may apply when importing from the United States, depending on the policies of your country. Unfortunately, we are not able to provide specific guidance on these charges, as they vary by destination.
给国际顾客的通知:
请注意,根据您所在国家对来自美国的包裹所实施的互惠关税政策,您的订单可能会被征收相应的关税与进口费用。遗憾的是,我们无法针对每个国家提供具体的费用建议,敬请谅解。
We sincerely appreciate your understanding and continued support as we navigate these changes. Our goal remains the same — to make quality herbal products and cultural goods accessible to all.
我们衷心感谢您的理解与支持。在这段不确定的时期,我们将尽全力维持对顾客而言可接受的价格水平。